This section is only for renewing the registration of an existing health and beauty business in Casey. To register a new business for the first time, please click here.
Renewal notices for registration will be emailed in October. Please check your spam folders if you don't received it.
Renewals must be completed by the end of November to ensure you can continue trading on 1 January of the following year. Failure to renew your registration may result in fines or prosecution.
Renewal fees (2025/26)
| Class | Business types | Annual fees |
| Low risk | Hairdressing and/or temporary make-up. This type of registration is a once-off payment - no annual renewal. | Nil |
| Medium risk | Manicures, foot spa treatments, facial or body treatments, hair removal, etc. This registration requires annual renewal. | $295 |
| High risk | Tattooing, body and ear piercing, colonic irrigation, electrolysis etc. This registration requires annual renewal. | $324 |
Renew your registration online
Log in to the Health 24x7 portal to:
- renew your registration
- pay renewal fees (Credit Card, BPAY or in person)
- update information about your business.
Health 24x7 portal
To help users navigate the portal, we've put together the following video and some FAQs.
FAQS
- What if I haven't used the portal before?
If you are using the portal for the first time, you will need to click on ‘Reset Password’, and an email will be sent to you to create your new password to log in.
- How do I complete each of the steps?
Complete the below steps from start to finish. The Portal does not allow you to ‘save and exit’ to complete it at another time.
- Accept the terms of the disclaimer.
- Review the Proprietor details. You will be able to progress when there is a green tick in the proprietor’s details box.
- Review the Premises and Business details, mailing address, Primary Contact name, and Contact Details.
- Review the Summary Page and tick the Declaration before you submit. This will take you to the payment options page.
You must continue through the payment options to complete your renewal, even if you want to pay later. If you stop here, your renewal will not be complete.
- What if I can't to log into the portal?
The Portal is designed to work best on your desktop. If you are having difficulty logging in using your phone or iPad, try using a desktop computer instead. Also, make sure you are using the latest version of your browser. All common browsers will work (e.g. Chrome, Firefox, Edge etc.) however please note that some browsers are unsupported (such as Safari) and may encounter problems.
If you have any problems with the City of Casey Health 24x7 Portal, please contact the Environmental Health Unit on 9705 5200 or via caseycc@casey.vic.gov.au.