Rates - making a difference to your community
Rates - making a difference to your community
Rates notices are sent out annually in August. They can be received by post or BPAY View.
We calculate your rates by multiplying the Capital Improved Value (CIV) of your property by our 'rate in the dollar'.
You can pay your annual rates notice either in full or in 4 or, or via direct debit over 9 instalments. Other payment methods and payment due dates.
If you hold a concession card, you may be eligible for a discount on your rates.
Contact us if you are having trouble paying your rates on time. You can apply for an extension or a payment plan.
Receive copies of your rates notice, supplementary notices, and information required for a solar rebate and apply for a Third-party authorisation.
If you need information about a property, you can apply for a land information certificate. A land information certificate is usually necessary when a property is being bought, sold or for refinancing purposes.
You will receive a supplementary notice if there has been a change to your property that increases or decreases its value.
You will need third party authorisation if you want to give permission to someone else to access information and correspondence relating to your rates account.
The Victorian Government will replace the existing Fire Services Property Levy (FSPL) with the new Victorian State Government Emergency Services and Volunteers Fund (ESVF) from 1 July 2025 statewide.
Options are available to residents experiencing financial hardship.
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