Depending on the concession card you hold, you may be eligible for a concession from Council or the Department of Health and Human Services (DHHS).
In addition to holding a current and valid concession card, you must also ensure that:
- You are the person responsible for payment of the rates.
- Your name is on the rates notice.
- Your name and address are the same on both your rates notice and concession card.
Valid concession cards
You are eligible to apply for a concession via Council if you hold one of the following cards:
- Pensioner Concession Card issued by Centrelink or the Department of Veterans Affairs (DVA)
- DVA Gold Card – Totally and Permanently Incapacitated (TPI)
- DVA Gold Card – War Widow (WW)
If your concession is approved, you do not need to reapply yearly. We will check with DHHS each year to find out if you are still eligible for your concession. If you are no longer eligible, we will send you a letter to let you know that the concession has been removed.
How to apply
- Complete the Municipal Rates Concession application form.
- Return this form to Council by post, email or in person.
- We will assess your application (this will take around 14 days).
- If your concession is approved, we will apply the relevant concession to your rates and forward you an amended notice.
- If your concession application is denied, we will send you a letter to advise you why this has occurred.
Examples of when you are not eligible
- you are a health cardholder
- you are applying for a property that is not your principal place of residence (eg. vacant land or investment properties)