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Our regular customer service hours will change for the holiday period from Wednesday 24 December to Monday 5 January.
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Animal cruelty and wildlife rescue

Council officers are not authorised to investigate reports of animal neglect and cruelty. If you believe an animal is being intentionally harmed, you can report them anonymously to:

Puppy farms

Puppy farms are illegal and will be investigated by Council or the RSPCA. If you are concerned that someone is operating a puppy farm, please get in touch with us.

Further information on puppy farming can be found at the Victorian State Government agricultural website.

Wildlife Rescue

Council officers are not authorised to handle injured wildlife. If you find an injured animal, you can contact:

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