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Due to online system upgrades, community members will not be able to submit applications or make any payments via our website from 7PM AEST Friday 20 February until 7AM Monday 23 February. We apologise for the inconvenience.
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Make a complaint about a septic system

To help us investigate your complaint, please let us know:

  • whether you have spoken to your neighbour about the problem
  • if there is waste leaking from the property onto the roadside or your property
  • if there are there are any smells or odours
  • where the leak is coming from and where it is going
  • how long the issue has been occurring.

How to make a complaint

You can contact Council:

What happens next

  • We will investigate any complaint within 5 business days.
  • We will inform you of the outcome of our investigation.

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