Hard waste collections

Overview

Casey residential properties can receive two hard waste collections per calendar year (Jan-Dec) as part of their annual waste charges.

Ensure your hard waste pile is neatly stacked and fits within three cubic metres (3 m wide x 1 m high x 1 m deep) and placed on your nature strip. Items should not exceed 1.5 m or weigh more than 30 kg. Failure to do so may result in your pile not being collected or using your second collection if you have one.

Alternatively, consider donating your items. Use our online waste disposal directory to find out where you can dispose of clothing and other items in good condition.

Hard waste checklist

1. Do you have an available collection?
   Households can receive two collections per year.
   

   Check your hard waste collection balance

   Enter your address (required)

   Enter your address (required)

   Loading balance

   Two hard waste collections remain at this address for 2025.

   One hard waste collection remains at this address for 2025.

   Both hard waste collections have been used at this address for 2025. For disposal options, view the list of recycling and transfer stations.

   Note: If you have just cancelled a booking and think this is incorrect, please allow up to 2 hours for that to be reflected in our system before checking again.

   Note: Once a booking has been made, it can take up to 2 hours for this balance to be updated.

   Your property is ineligible for hard waste collections. For disposal options, view the list of recycling and transfer stations. recycling and transfer stations.

   Note: If you have moved into a newly built dwelling, the data display above may not be accurate. Please contact the City of Casey for your request.

   Privacy statement

   I have read and agree to the City of Casey’s Privacy Policy. We will only use the personal information you provided for the purposes for which it was collected and any other authorised use. The information we collect may also be used for our planning and research purposes to improve the services to the community. We will never reveal personal information we collect to third parties unless disclosure is required or authorised by law. If you have any queries or need further information on privacy-related matters, please contact Council’s Privacy Officer.

   
    
2. Can your items be collected?
   Download the complete list of what we can and can't collect.
    
3. Book your collection online.
    
4. Put out hard waste on Sunday before the collection week
   This helps minimise others dumping on your pile, which may prevent it from being collected.
    
5. Neatly stack your hard waste pile
   Separate into garden waste, mattresses, metal, and general.
    
6. Take a photo of your hard waste pile
   In case you need to report an issue, such as a missed collection or dumped waste.

Book a hard waste collection

Only residential properties (not vacant land) can book a hard waste collection.

Book a collection

Or call Waste Management on 9729 9100.

Cancel a hard waste collection

You can cancel your hard waste collection up to 2 hours after the initial booking, or until 11:59 pm Sunday, the night before your scheduled collection week.

Cancel a collection

Report a hard waste collection issue

Use the Snap Send Solve online form to report:

• a missed hard waste collection (wait until 3:00 pm on the Friday of your collection week before reporting a missed collection)
• dumped rubbish on your collection pile
• waste left in front of your neighbours for too long.

Report an issue