Selecting the correct type of care
There are many different types of childcare. It is important that you select one that suits your family and child’s needs.
- Long day care (often called Early Learning Centres) is available for children whose families are working or studying, or just need some regular time off.
- Occasional care helps parents with less formal needs, like needing two hours for an appointment or to rest.
- Family day care is based in a carer’s home with a very small number of other children.
- In-home care is when the carer cares for your child in your own home. This is typically referred to as a nanny or au pair.
In addition to providing care, childcare services offer your child the opportunity to develop social, emotional, and learning skills. Things to consider when choosing childcare:
- How old is your child?
- How much care will your child need each day?
- How many days a week will you need care?
- How far do you want to travel?
When selecting a childcare service, you should consider one that:
- offers valuable play and learning experiences for your child
- makes sure there is a caring and consistent relationship between staff and your child
- allows children time to explore and learn new activities
- supports all aspects of your child’s development, including their social, emotional, physical and cognitive needs
- sets clear and reasonable expectations of behaviour
- works in partnership with your family.
You should also consider the quality of the childcare service. The quality of childcare services is rated under a system called the National Quality Framework.
For more information on choosing a child care service, visit How to choose the best child care.
Finding a local childcare provider
You can use the following sites to help you find a local childcare provider:
Concerned about your child's care?
Child care services are assessed and monitored by the State Government. You should make a complaint to the Department of Education and Training regional office in your area if you are concerned that:
- the health, safety and well-being of children may have been compromised or
- you believe the relevant legislation has been contravened at an early childhood service.
The Department of Education and Training can be contacted via
- phone - 1300307415
- email - licensed.childrens.services@edumail.vic.gov.au
