New invoicing requirements
Effective 1 July 2025, Council will require all invoices submitted for payment to include a purchase order (PO) number. This will be essential for expediting approvals and payments.
This Information Sheet provides more details about these changes and interim arrangements that will apply while we are transitioning to a new purchasing system, as well as the actions your business will need to take to prepare.
We appreciate your cooperation in this matter. If you have any questions or need assistance, please do not hesitate to contact us at accounts@casey.vic.gov.au.
eftsure – supplier payment verification system
The City of Casey uses eftsure as part of its supplier payment process to reduce the risk of payment errors, fraud, and cybercrime. All suppliers are required to provide business information to eftsure for independent verification before conducting business with, and receiving payment from, the City of Casey.
What is eftsure?
eftsure is an independent, real-time, continuous controls monitoring system designed to manage supplier onboarding and data integrity. It verifies supplier data during onboarding to ensure only legitimate information is entered into our finance systems.
This strengthens the City of Casey’s internal control processes and helps ensure payments are made to the correct recipients. eftsure provides a verified database of payee information and real-time alerts if any discrepancies are detected.
Verifying your business details
Suppliers doing business with the City of Casey will receive an email from eftsure inviting them to confirm their details, including:
- Business name
- ABN
- Bank account details
The email will include a secure link to the eftsure supplier verification portal.
Why this matters
- This process is mandatory for all suppliers and is critical to:
- Prevent payment fraud
- Ensure timely and accurate payments
- Maintain the integrity of supplier data
More information
Need help?
If you have questions about the City of Casey’s use of eftsure or are unsure about the authenticity of an email you’ve received, please contact our Procurement Team directly at purchasing@casey.vic.gov.au.