To maintain fairness and transparency within our community, Council has reviewed resident’s bins to ensure that they are paying for the bins that they are currently using.
During the audit, residents who have been found to have more bin/s than they are currently paying for, will receive a letter from Council informing them of their two options; residents can pay for the additional bins on an ongoing basis or they can opt to have Council remove the extra bin/s.
If residents wish to keep their additional bin/s
They do not have to do anything. Council will add the additional bin charge to their updated supplementary rates notice three weeks from the date they receive their letter.
If residents wish to have their additional bin/s removed
They can contact Council, noting the individual reference number found on their letter, to request that they be removed and they will not be charged.
Council understands that residents who decide to remove their additional bin may still have extra waste to dispose of. To help manage this, you can find information on what can be placed in each household bin, alternative disposal options and tips on minimising waste production in the City of Casey’s Recycling and Waste Guide.
The Guide also offers information on rebates for residents who invest in compost bins, cloth nappies or reusable sanitary products.
Roughly, 60 per cent of waste that ends up in our community’s rubbish bins, could be placed in other bins, such as the recycling bin or the green waste bin. Understand what goes in each household bin and where else can you dispose of your waste. Let’s bin it right!
If you are experiencing financial stress, visit our website's Rates and Financial Hardship page to find out how we might be able to offer flexibility and support.
For further information contact: media@casey.vic.gov.au
Frequently Asked Questions
- Why is Council conducting a bin audit?
Council is conducting a bin audit to ensure fairness and transparency by making sure all residents are paying for the bins they are currently using.
- What happens if I have more bins than I am paying for?
If you have more bins than you are paying for, you will receive a letter advising you of two options: you can pay for the additional bins or opt to have the Council remove them.
- How will I be notified if I have extra bins?
You will receive a letter in the mail from the Council informing you about the extra bins and the necessary actions to take.
- What should I do if I want to keep the additional bins?
If you wish to keep the additional bins, no action is required. Council will automatically add the charges to an updated rates notice two weeks from the date of the notification.
- When will the new charges for additional bins be applied?
The new charges will be applied two weeks after you receive the notification.
- What if I cannot afford to pay for the additional bins?
Council has a Rate Payment and Financial Hardship Policy in place. If you are experiencing financial stress, we encourage you to review this policy and reach out for support.
- How can I dispose of extra waste if I choose to remove the additional bins?
You can refer to the City of Casey’s Recycling and Waste Guide for information on what can be placed in each household bin, alternative disposal options, and tips on minimising waste production.
Council also offers rebates for residents who invest in compost bins, cloth nappies and reusable sanitary items.
- Where can I find the City of Casey’s Recycling and Waste Guide?
The Guide is available online at the City of Casey’s website www.casey.vic.gov.au/waste.
- What percentage of waste in rubbish bins could be recycled or composted?
Approximately 60% of waste that ends up in our community’s rubbish bins could be placed in other bins, such as the recycling bin or the green waste bin. Understand what goes in each household bin and where else can you dispose of your waste. Let’s bin it right!
- Who can I contact for more information or assistance?
For further information or assistance, please contact the City of Casey at on 9705 5200