About the service
The Commonwealth Government provides funding to Council under the Commonwealth Home Support Programme (CHSP) to deliver meals to eligible Casey residents who are at risk, or have difficulty preparing their own meals.
The Delivered Meals services provide a choice of two or three course meal options that are delivered to your home by dedicated friendly volunteers.
Each meal is nutritionally balanced and consists of a soup, main course with accompanying side and a dessert.
How does the service work?
Meal choices include two or three course options consisting of:
- Main meal
- Soup and/or dessert
- Menus are sent out in advance for you to make your meal selection.
- Dietary requirements such as diabetic friendly, texture modified, gluten free, allergen free and halal can be accommodated.
- Meals are currently chilled, with heating instructions provided on the packaging.
- Meals are delivered to your home by Volunteers between 9am -11am (Monday to Friday).
- Meals are not delivered on weekends or public holidays but are delivered in advance.
- You must be home to receive your meals. Unfortunately, meals are not able to be left in eskies at the front door or with neighbours.
Eligibility
To be eligible for the service, you must:
- Have completed an Aged Care Assessment through My Aged Care.
- Have a referral code from My Aged Care.
How to access this service
You can access this service by contacting My Aged Care.
Call 1800 200 422 and they will assess your eligibility over the phone and/or organise an in-home assessment. They can help you to understand what services may be available to you and assist you if you are accessing services for the first time
For more information, see My Aged Care.
My Aged Care also provides information in other languages:
- Translation and Interpreter Services are available by calling 131 450 (TIS National). Ask TIS to telephone City of Casey Community Services Team on (03) 9705 5444.
For existing Casey clients already receiving Delivered Meals please call 9705 5444 or email mealservices@casey.vic.gov.au for any enquiries.
Fees
Fees for delivered meals for the 2023-2024 financial year are below. No payment is needed on the day of service – we send you an account every 4 weeks.
| Meals Delivery Service | Client Contribution Fee |
| 2 Course Meal | $8 |
| 3 Course Meal | $10 |
| Texture Modified/ Allergen Free/Cultural Meals (2 courses only) | $12 |
| Full Cost Meal | $24 |
Funding
This service is supported by the Australian Government Department of Health.